Careers

Location: Noida

Job Type: Full Time

Experience: 1+ Years of Experience

Position Overview:

We are seeking a dedicated Service Desk Support professional to join our Service Delivery team. This role serves as the first point of contact for end users, resolving technical issues related to hardware, software, and enterprise systems. The position ensures timely resolution within SLAs while maintaining high service standards. Strong communication and a customer-focused mindset are essential.

Key Responsibility:

• Provide first-line technical support for infrastructure, Client-developed applications, and enterprise solutions.
• Monitor and manage incidents via Jira Service Management, ensuring accurate logging and resolution within defined SLAs.
• Perform diagnostics and troubleshooting for hardware, software, and networks.
• Escalate unresolved issues to 2nd/3rd line support with clear documentation in Confluence.
• Maintain communication with users, ensuring regular updates and a positive customer experience.
• Contribute to continuous improvement efforts by maintaining and enhancing documentation and support processes.
• Support tools and systems such as Jira, Confluence, NetSuite, and antivirus/patch management solutions.
• Participate in a shift-based support model.
• Update and maintain accurate customer data, timesheets, and ticketing information in NetSuite and related platforms.
• Perform routine tasks such as backup management, patch management, and antivirus monitoring to ensure system integrity.
• Participate in the rollout of critical system updates and changes, ensuring minimal disruption to operations.

Requirements:

•  Minimum 1 year in a service desk or 1st line support role.
•  Proficient in Jira Service Management, Confluence, and NetSuite.
•  Strong troubleshooting skills for hardware/software issues.
•  Solid understanding of enterprise IT environments.
•  Excellent written and verbal communication skills.
•  Customer-oriented with a problem-solving mindset.
•  Willing to work in shift

Preferred Qualifications:

•  ITIL Foundation Certification (or willingness to obtain within 12 months).
•  Degree in IT , B.Sc or B.A. or equivalent technical training.
•  Familiarity with enterprise support practices and service management workflows.
•  

Apply Now

Location: Noida

Department: Quality Assurance / Engineering

Job Summary:

We are seeking an experienced and detail-oriented Test Manager to lead our QA team and ensure the delivery of high-quality software products. The ideal candidate will be responsible for defining test strategies, managing the end-to-end testing lifecycle, coordinating cross-functional teams, and maintaining test standards in alignment with project objectives and timelines.

Key Responsibilities:

• Define, implement, and maintain the overall testing strategy and test plans.
• Lead and manage the QA team, including test engineers and automation specialists.
• Collaborate with product, development, and operations teams to ensure quality is embedded across the SDLC.
• Plan and manage test activities including functional, regression, integration, performance, and UAT.
• Ensure all testing activities meet compliance, quality, and performance standards.
• Manage defect tracking and resolution process using tools such as JIRA or Azure DevOps.
• Review and approve test cases, test scripts, and test automation strategies.
• Provide regular status updates and risk assessments to stakeholders and senior management.
• Drive process improvement initiatives and testing best practices.
• Support the implementation of test automation and continuous integration strategies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree is a plus
• 7+ years of experience in software testing with at least 2 years in a managerial or lead role.
• Strong understanding of QA methodologies, tools, and processes.
• Experience with test management tools (e.g., TestRail, HP ALM, Zephyr, JIRA).
• Hands-on experience with automation tools (e.g., Selenium, Appium, JUnit).
• Familiarity with Agile/Scrum development methodologies.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications:

• ISTQB or equivalent certification.
• Experience in performance testing tools like JMeter or LoadRunner.
• Knowledge of DevOps and CI/CD pipelines.
• Experience with cloud-based applications and testing.

Apply Now

Location: Noida

Employment Type: Full-Time

Experience: Minimum 7 years

Position Overview:

As a DevOps and AWS Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure and CI/CD pipelines. You will work closely with development, operations, and security teams to ensure our systems are scalable, resilient, and secure.

Key Responsibilities:

• Cloud Infrastructure Management:
  • Design, deploy, and manage AWS infrastructure using best practices.
  • Ensure high availability, scalability, and security of AWS services.
  • Implement Infrastructure as Code (IaC) using tools such as Terraform and Ansible
• CI/CD Pipeline Development:
  • Implement and manage CI/CD pipelines using tools like AzureDevOps, GitLab CI.
  • Security and Compliance: Integrate automated testing, security scans, and other quality gates into the CI/CD process.
  • Monitor and optimize pipeline performance.
• Automation and Scripting:
  • Automate repetitive tasks using scripting languages (e.g., Python, Lambda).
  • Develop and manage custom automation solutions to improve operational efficiency.
• Monitoring and Logging:
  • Implement monitoring and logging solutions to ensure system reliability and performance.
  • Set up alerts and dashboards using tools such as CloudWatch, Prometheus, Grafana, or ELK stack.
  • Perform root cause analysis and implement corrective actions for incidents.
• Collaboration and Support:
  • Collaborate with development teams to ensure seamless integration of new features and services.
  • Provide support for production environments, including on-call support as needed.
  • Assist in the evaluation and selection of new tools and technologies.
• Security and Compliance:
  • Implement and maintain security best practices, including IAM roles, security groups, and encryption.
  • Ensure compliance with industry standards and regulatory requirements.
  • Conduct regular security assessments and vulnerability scans.

Qualifications:

• • Bachelor’s degree in Computer Science, Information Technology
  • Minimum of 7 years of experience in DevOps, cloud infrastructure, and AWS.
  • AWS Certified Solutions Architect
  • Proven experience with AWS services, including EC2, S3, RDS, Lambda, VPC, and IAM.
  • Strong understanding of DevOps principles and practices.
  • Hands-on experience with CI/CD tools such as Jenkins, GitLab CI, or AzureDevOps.
  • Proficiency in scripting languages such as Python, Bash
  • Experience with configuration management tools like Ansible, Puppet, or Chef.
  • Proficiency of containerization and orchestration tools, such as Docker and Kubernetes.

Apply Now

Location: Noida

Experience: 3+ years of experience in software development

Key Responsibilities:

· Implement front-end solutions using Angular, JavaScript, and TypeScript.

· Design, develop, and maintain REST APIs using C# and .NET.

· Contribute to database management using MS SQL Server and ORM tools like Entity Framework.

· Collaborate with teams to improve JavaScript and CSS quality through code analysis and recommendations.

· Work on traditional data warehousing, including ETL processing and tools such as SSIS and SSRS.

· Leverage business intelligence tools such as Power BI and Microstrategy for data analysis.

· Ensure effective use of CI/CD pipelines and participate in the software development lifecycle (SDLC), with a focus on Agile methodologies.

· Collaborate in a team environment, practicing disciplined use of source code control and process documentation.

Required Skills:

· Strong expertise in Angular, JavaScript, and TypeScript.

· Proficient in C#, .NET, and REST API development.

· Solid understanding of SQL Server, ETL processes, and data warehousing.

· Hands-on experience with SSIS, SSRS, and business intelligence tools (e.g., Power BI, Microstrategy).

· Familiar with HTML5, software design patterns, and best practices.

· Knowledge of Docker, Kubernetes, and cloud environments is a plus.

Additional Requirements:

· Excellent problem-solving skills and ability to work collaboratively in a team.

· Strong written and verbal communication skills in English.

· Good time management and organizational abilities.

Apply Now

Location: Noida
Employment Type: Full-Time
Experience: 5+ Years 

Position Overview:  

We are looking for a highly skilled Technical Lead with expertise in C# to drive technical excellence within our team. As a Technical Lead, you will play a crucial role in designing and developing robust, scalable, and high-performance applications. You will be responsible for leading the technical direction of projects, mentoring developers, and ensuring adherence to best practices in software development. 

Key Responsibilities 

• Lead the development and architecture of applications primarily using C#. 
• Design, develop, and maintain scalable and high-quality software solutions. 
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. 
• Ensure adherence to best coding practices, design patterns, and software architecture principles. 
• Conduct code reviews and provide technical mentorship to junior developers. 
• Work closely with DevOps and QA teams to ensure smooth deployment and release processes. 

Required Skills & Experience 

• Bachelors in computer science 
• 5+ years of experience in software development with hands on expertise in C#. 
• Strong understanding of object-oriented programming (OOP), SOLID principles, and design patterns. 
• Experience with .NET Core/.NET Framework, Web API, and Entity Framework. 
• Good understanding of database design and experience working with SQL Server or PostgreSQL. 
• Knowledge of unit testing frameworks and CI/CD pipelines. 

Additional Requirement: 

• Experience with C++, Unmanaged code integration with .Net. 
• Familiarity with Next.js/React for frontend development. 
• Exposure to cloud technologies (AWS/Azure) and microservices architecture. 

Apply Now

Location: Noida, India
Job Type: Full-time
Experience: Minimum 3 years 

Position Overview: 

We are seeking a skilled and proactive IT Administrator to manage and maintain our company’s IT infrastructure. The ideal candidate will be responsible for overseeing network operations, managing company laptops and IT assets, ensuring secure access to source repositories, and administering Office 365 services. This role is critical in ensuring a seamless IT environment that supports our business operations. 

Key Responsibilities: 

• Network & Security Management: Maintain, monitor, and troubleshoot company networks, firewalls, and VPNs to ensure security and reliability. 
• Laptop & Asset Management: Manage IT inventory, including provisioning, configuring, and troubleshooting laptops and other devices. 
• Source Repository Management: Oversee user access and security policies for version control systems (e.g., Azure DevOps, GitHub, GitLab, or Bitbucket). 
• Office 365 Administration: Manage user accounts, email configurations, security policies, and collaboration tools within Office 365. 
• User Support & IT Helpdesk: Provide technical support for employees, resolving hardware/software issues promptly. 
• Backup & Disaster Recovery: Implement and maintain backup solutions for company data and ensure compliance with security policies. 
• IT Security & Compliance: Ensure adherence to security best practices, including managing access controls, performing security audits, and applying necessary patches and updates. 
• Vendor & License Management: Manage relationships with IT service providers, software vendors, and oversee software licensing compliance. 

Required Skills & Experience: 

• Bachelor’s degree in Computer Science, Information Technology, or related field. 
• Minimum of 3 years of experience in IT administration or related roles. 
• Strong knowledge of networking, firewalls, and security best practices. 
• Experience managing Windows and macOS-based laptops. 
• Proficiency in administering Office 365, including Exchange, SharePoint, Teams, and OneDrive. 
• Hands-on experience with source repositories like Azure DevOps, GitHub, or GitLab. 
• Familiarity with cloud services such as AWS or Azure is a plus. 
• Strong troubleshooting skills and ability to manage multiple priorities. 
• Good understanding of IT policies, compliance, and security frameworks.
• Excellent problem-solving skills and the ability to work independently. 

Preferred Qualifications: 

• Certifications like Microsoft Certified: Azure Administrator Associate, CCNA, or ITIL are a plus. 
• Experience with Infrastructure as Code (IaC) or automation tools. 
• Exposure to ISO 27001 security policies and compliance. 

Apply Now